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Frequently Asked Questions
1. How is the quality of the goods ensured?
We use imported printers and ink from Japan and Italy. We maintain a full quality control process covering design, printing, cutting, sewing, and packaging, supported by a professional after-sales team.
2. Can you customize clothes for different designs?
Yes, our experienced design team can create mock-ups based on your specific requirements. There are no limitations on designs or colors.
3. What is the minimum order quantity (MOQ)?
Our MOQ is 100pcs per design for sublimation products, depending on your artwork and size chart requirements.
4. What is the turnaround time for sampling and production?
Generally, sampling takes 7-10 days, while bulk production requires 20-25 days. Urgent orders can be accommodated upon request.
5. What services are available for newcomers to the custom-made business?
We provide standard size charts, popular hot-selling designs, and updates on the latest market trends to help you start successfully.
6. What if I have a special request not listed on the page?
Please contact us immediately. We are available online to assist with any unique requirements and will do our best to meet your needs.