Frequently Asked Questions
1) Q: What information should I provide for a quotation?
A: Please provide fabric material and GSM, order quantity, size chart, PMS Pantone color codes, your design files, and any special requirements for sewing or packing.
2) Q: Do you have stock products to sell?
A: No, we work on OEM orders and manufacture according to specific designs.
3) Q: What file formats are available for printing?
A: You can provide PDF, CDR, or AI vector files.
4) Q: How long does sample and mass production take?
A: Sample making takes 7-10 days. Mass production lead time is generally 14-20 days for small quantities, depending on the order size.
5) Q: Do you provide a proof before mass production?
A: Yes, we start mass production only after the sublimation proof is confirmed by the client. Each product is inspected by QC before shipping.
6) Q: Is child's size the same price as adult size?
A: Yes, because the labor time required for sewing is the same for both adult and child garments.