How can I get a custom sample?
Please advise us the material, size, color, logo and other special requirements, then we will offer you a solution for confirmation, and we will arrange the production and shipping after your payment.
How to pay for the sample fee?
You can pay via Bank Transfer, Western Union or other supported terms. Once payment is confirmed, we will arrange for sample making. Normally the sample time will be 3-7 working days.
How to pay for the shipping charges?
If you have a DHL, FedEx, TNT, or UPS account, you can use it for freight collect. Otherwise, we will calculate the shipping charges for you. Delivery times: Express (5-7 days), Air (7-15 days), Sea (15-45 days).
Can we place an order lower than your MOQ?
Yes, but it is usually not economical because we have to apply a surcharge for pattern making and labor costs for small quantities.
Can you provide OEM service?
Yes, OEM service is fully supported. We have specialized in this for more than 15 years. Material, style, size, color, logo, labels, and packing can all be customized.
What is the standard sample lead time?
Our standard sample lead time is typically 3 to 7 working days once all specifications are confirmed and payment is received.