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Frequently Asked Questions
1. How do we ensure the best quality goods?
We utilize high-end printing equipment and inks imported from Japan and Italy. Our process includes a full quality control system—from design and printing to cutting, sewing, and final packaging—supported by a professional team.
2. Can you handle custom designs for apparel?
Yes, our experienced design team can create mock-ups based on your specific requirements. There are no limitations on designs or colors.
3. What is the minimum order quantity (MOQ)?
Our standard MOQ is 100 pieces per design, allowing us to maintain high standards for your custom artwork and size specifications.
4. What are the production and sampling lead times?
Generally, sampling takes 7-10 days, and bulk production takes 20-25 days. Urgent orders can be accommodated upon request.
5. What support is available for new business owners?
We offer comprehensive support including standard size charts, trending hot-sale designs, and insights into the latest market trends.
6. How can I reach out for special requests?
Please contact us online; we are available 24 hours a day. We strive to satisfy all custom requirements and respond to inquiries within 6 hours.