How to ensure the production cycle?
After confirming all the details, we will calculate the production cycle. If our production is delayed, one percent of the total order amount will be deducted for a one-week delay, and two percent for a two-week delay.
How can we guarantee quality?
We always provide a pre-production sample before mass production and conduct a final inspection before shipment. We also accept third-party inspections.
How to keep fabric from fading?
We use 4 steps: 1. Customize high color-fastness fabrics directly from factories. 2. Detergent hand wash tests. 3. High-temperature soak tests (overnight). 4. Obtaining reports from professional testing institutions.
How to know the progress of your order?
We update all program progress during production. You can request video or photo updates at any stage from fabric arrival and cutting to sewing, finishing, and shipping.
What are your quality promises?
We are responsible if mass production quality or fabric differs from the sample, or if products do not meet quality requirements. We offer lifetime after-sales service for your peace of mind.