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Frequently Asked Questions
What products do you specialize in?
We specialize in professional clothing, including Polo Shirts, Softshell Jackets, Winter Jackets, Hoodies, Pants, and Uniforms. We have over 20 years of experience in the garment industry.
How do you guarantee product quality?
Quality is our priority. We always provide a pre-production sample for approval before mass production and conduct a final inspection before every shipment to ensure standards are met.
Can I customize my own logo and design?
Yes, we accept full customization for designs, logos, labels, and fabrics. We can match custom Pantone colors and adjust sizing to European or US standards as per your request.
What are the accepted delivery and payment terms?
We accept various delivery terms including FOB, CIF, EXW, DDP, DDU, and Express Delivery. Payment can be made via T/T, L/C, or PayPal in multiple currencies such as USD, EUR, JPY, GBP, and CNY.
What is the typical lead time for orders?
Sample production usually takes 7-10 days. For bulk orders, the lead time typically ranges from 25 to 60 days depending on the order quantity and specific requirements.
Which shipping methods do you offer?
We offer flexible shipping options including sea freight, air freight, and international couriers like TNT, DHL, Fedex, UPS, and EMS to reach over 40 countries worldwide.