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Frequently Asked Questions
What types of materials and yarns can you handle?
We can handle almost all kinds of yarn and compositions, including pure cashmere, cotton, linen, viscose/nylon, and various fancy yarns. We are particularly competitive in cashmere as we source from raw fiber.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ for sweaters is 300 pcs per style (maximum 2 colors and 4 sizes). For jersey items, it is 500 pcs per color. We can discuss lower MOQs with applicable surcharges for specific needs.
What is the typical lead time for samples and bulk orders?
Samples take 2-7 days for basic styles and up to 2 weeks for complicated ones. Bulk orders range from 20-30 days for stock yarn to 60-90 days for complicated styles or top-dyed yarns.
What knitting technologies and gauges do you offer?
We operate across gauges from 1.5GG to 18GG. Our technical capabilities include Seamless, Intarsia, Jacquard, Embroidery, Needle punch, Stone wash, Laser cut, and more.
How do you ensure product quality?
We have a dedicated team of 10 QCs and maintain an AQL 1.0 quality control level. We offer a 2-year quality guarantee for all customers, which is why many clients trust our internal inspections.
What environmental and social certifications do you hold?
We are compliant with various standards and can offer certifications such as BSCI, SMETA, SA8000, GRS, RWS, OCS, GOTS, and SFA.