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Frequently Asked Questions
Q: Are you a factory?
A: Yes, we are a professional factory specializing in custom garment accessories and patches.
Q: Do you provide samples? Is it free?
A: Yes, you can get available samples from our stock for free. For custom designs, we will make a sample for your confirmation first.
Q: How can we get an accurate quote?
A: Please provide us with the product specifications, including design pictures, size, color, and order quantity. We will provide a competitive price within 24 hours.
Q: What is the lead time for custom samples?
A: Custom design samples are typically ready for delivery in 3-5 working days and arrive via express in another 3-5 days.
Q: What is the turnaround time for mass production?
A: For standard orders, the mass production lead time is approximately 15 days after sample approval.
Q: What are your terms of delivery?
A: We accept various shipping methods. You can choose the most convenient or cost-effective option for your location.