Frequently Asked Questions
● What is the minimum order quantity (MOQ)?
Our standard MOQ for custom embroidery patches is 200 pieces per design.
● Can I customize the shape and design?
Yes, we fully support custom designs. You can specify the pattern, size, and border (laser cutting or overlock) according to your needs.
● What type of backing options do you provide?
We offer a variety of backings including Paper, Iron-on (heat seal), Self-adhesive, and more to suit different applications.
● How long will it take to receive my order?
Sample production takes 3-7 days. Once approved, mass production typically takes 8-15 days, plus shipping time depending on your location.
● Do you provide color matching services?
Absolutely. We use the Pantone Color system to ensure that the embroidery threads match your brand colors as closely as possible.
● What shipping methods are available?
We ship via Courier Express (DHL, TNT, UPS, FedEx), Air Freight, and Sea Freight. We also support DDU services for specific shipments.