❓ Frequently Asked Questions
Q1: What are your main product categories?
We specialize in T-shirts, shorts, polo shirts, sweatshirts & hoodies, jackets, and sports apparel. We also provide comprehensive OEM and ODM services to meet custom requirements.
Q2: How is the pricing determined for custom orders?
The price depends on the material, order quantity, design complexity, and logo requirements. Once you provide your specific details, we will offer a competitive quote that ensures superior quality at the best price.
Q3: Can I customize my own branding, such as tags and logos?
Absolutely. We provide full customization services, including tags, logos, product designs, and packaging. Our experienced design team can help bring your ideas to life based on your specific requirements.
Q4: What is the process for obtaining a sample?
You can request a sample to test quality before placing a bulk order. The sample lead time is typically 7–10 days. Sample costs range from $20 to $100 and are fully refundable upon your subsequent bulk order.
Q5: How do you ensure the quality of the products?
We have a professional QC team that monitors the entire production process. We maintain strict quality control standards from raw materials to the finished mass production to ensure every item meets your expectations.
Q6: What shipping methods are available?
We support multiple shipping options including Express (DHL/FedEx/UPS), Air freight, Sea freight, and combined Air + Delivery services to suit your timeline and budget.